Delivery and Shipping | 出貨時間及運費
Delivery usually takes 2-3 business days and delivery times are Monday to Friday, 9am to 6pm.
現貨的商品於訂單成立後約 2-3工作天內進行發貨，送貨時間為星期一至五，早上九時至下午六時
Delivery is free for orders above HKD 200, otherwise a delivery fee of HKD 30 applies.
購物滿HKD 200 免運費
少於HKD 200 帳單將收取 HKD 30 運費
Currently delivery is only available within Hong Kong.
試業期間送貨只限香港地區
Once you've placed your order, you'll receive a separate email with SF Tracking number so you can see when your order has left our roastery and on its way to you. SF Tracking Link
所有訂單均會有順豐速運獨立的追蹤號(Tracking)，一確認收款後約 2-3 個工作天會送到給客人的指定地址。
Product Information | 產品資料
Our goal is to introduce you to the roasters we discover, know, and love. Each month we offer in-season single-origin coffees and blends, including our acclaimed house espresso and cold brew coffee.
Coffee Gradient's strong partnerships with our coffee resources and imports allows us to bring you the highest quality coffees from all over the world.
We offer a variety of coffees, including single origin, blend, espresso, fdrip bags coffee and more. If you got any questions, feel free to contact us for brewing tips!
To offer peak flavor, we offer coffee beans within 2–4 weeks after roasting here in our factory here in Hong Kong.
To ensure you are getting the freshest coffee, we offer whole beans and advise our customers to grind them right before serving.
Storage and Freshness | 保鮮及儲存
Freshly roasted coffee whole coffee beans can last up to a whole year in a sealed package. Once opened, we recommend using the beans between 5-30 days to enjoy the fresh tasting coffee.
We roast our coffee fresh to order in our factory in Kwai Chung, Hong Kong.
Yes! To offer peak flavor, we offer coffee beans within 2–4 weeks after roasting here in Hong Kong.
Returns and Refunds ｜退款或換貨政策
We do not accept change of mind returns or exchanges for purchases from our online store.
If you received wrong product, please keep the original package and get in touch with us at dl@coffeegradient.com within 3 working days and we will be more than happy to sort out a replacement for you.
請留意，所有訂單於成功付款後，訂單不會接受取消或退款。
請客人在收到商品後，第一時間確認商品。若收到錯誤商品，應保持商品原始外觀及完整性（包括完整快遞包裝），並於收貨後3天內發送電郵至dl@coffeegradient.com 聯絡我們提出申請
若退回的商品已非原始完整型態或有所破損，Coffee Gradient 將無法提供換貨服務。
We do not accept change of mind returns or exchanges for purchases from our online store.
請留意，所有訂單於成功付款後，訂單不會接受取消或退款。